your website support department.
tinybox web care.
hosting, support and maintenance.
Your website is an important vehicle to get your message across, often for the first time. It’s also an essential tool for building credibility and trust with your audience. People make snap judgements – what impression will your dream clients form when they visit your website?
An effective website not only communicates your brand story clearly but structures your offering in a way that doesn’t overwhelm. We specialise in WordPress website design services that help you present your offering simply and compellingly online. As a result, you can make it easy for your ideal clients to choose to engage with you.
save time and trust the experts.
Does your business website just act as a reference point to send people to, without actually generating any business for you? Do you feel left behind by competitors with stunning websites?
Your website should be the living, breathing centre-point of your digital marketing efforts. This means investing in a website that meets your audience where they are at and serves them effectively.
First impressions of businesses are 94% design-related*, and 88% of users are unlikely to return to your website after a bad experience**. If you have a poor website, these figures are directly impacting your business as we speak.
The good news is, partnering with a trusted website design agency can transform your online presence. A quality website will turn up the dial on your story and create the connections that come before conversions.
* ACM Study of Trust of Health Websites
** Toptal’s UX Statistics and Insights Blog
your monthly website care package.
24/7 uptime monitoring.
We keep constant watch over your website so it’s always available when your customers need it. Our monitoring tools alert us to issues in real time, so we can act quickly and minimise disruption.
100% renewable energy hosting.
Our hosting is powered entirely by green energy and optimised for speed. Every site is built with clean, efficient code and hosted on servers that reduce your environmental impact.
regular software updates
We manage plugin, theme and core updates in a secure testing environment. Keeping everything up to date helps protect your site from threats and ensures smooth performance across all devices.
regualar basic website testing.
We check that key features like forms and navigation are always working as they should. These regular checks help catch any issues early and keep the user experience seamless.
regular malware scanning.
Our scanning tools actively check for suspicious activity and known threats. If anything is flagged, we investigate and act quickly to keep your site safe and secure.
technical and basic content support.
Need help fixing a bug or updating text? Our support includes quick fixes, small updates and advice on keeping your site running smoothly and meeting accessibility standards.
SSL certificate management.
We install and maintain your SSL certificate to ensure your site is secure. This keeps visitor data safe, helps build trust and avoids browser warnings or security errors.
daily website backups.
Your site is backed up every day, giving you peace of mind that nothing will be lost. If anything unexpected happens, we can restore your site quickly from a recent version.
plugin licence costs covered.
We cover the cost of essential plugin licences used to build and run your site. This saves you time, simplifies billing and ensures everything stays up to date.
tinybox web care plans.
There are three core phases to our branding process. Once completed, you will be equipped with a brand and story toolkit to launch with online and beyond.
All plans paid monthly, commitment is monthly rolling or annual.
tinyBox design lite.
For foundational creative support each month
£349
+VAT/month
- 5 hours of design support per month
- 5 hours of design support per month
- 5 hours of design support per month
- 5 hours of design support per month
- 5 hours of design support per month
- 5 hours of design support per month
tinyBox design lite.
For foundational creative support each month
£349
+VAT/month
- 5 hours of design support per month
- 5 hours of design support per month
- 5 hours of design support per month
- 5 hours of design support per month
- 5 hours of design support per month
- 5 hours of design support per month
Recommended
tinyBox design lite.
For foundational creative support each month
£349
+VAT/month
- 5 hours of design support per month
- 5 hours of design support per month
- 5 hours of design support per month
- 5 hours of design support per month
- 5 hours of design support per month
- 5 hours of design support per month
all plan features.
(Swipe to see the full table)
tinybox web care lite. | tinybox web care. | tinybox web plus. | max 7 page basic content site care |
|---|---|---|---|
max 50 page basic content site care | |||
50+ page technical site care | |||
24/7 Uptime monitoring | |||
Resolution of website downtime outside of business hours | |||
100% renewable energy website hosting | |||
Monthly plugin, theme and core updates | |||
Monthly plugin, theme and core updates in a development environment | |||
Monthly contact form testing | |||
Monthly malware scanning and handling of threats | |||
Up to 1 hour of technical and basic content update support | |||
Up to 3 hours of technical and basic content update support | |||
Rollover unused hours up to 3 months | |||
Google Analytics and Google Search Console tracking | |||
Daily website backups going back up to 14 days | |||
SSL certificate management and renewal | |||
Basic plugin licences included* | |||
DNS management |
*The plugins we use to achieve basic website functionality are covered as part of this subscription. Any additional functionality licences are not covered.
frequently asked questions.
How is your hosting different from regular website hosting companies?
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What happens if my website goes down or gets hacked?
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Do I need to host my website with you to get support?
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Will my website be backed up regularly?
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How do I request support if I need help with something?
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Can you make small changes to my site for me?
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what our clients say.
Super happy with the results from Mike and his team at tinyBox. Following a pretty basic brief we were amazed with what we received only 48 hours later. A completely on point website with full functionality. We’ve received great feedback from our customer and friend base already on the look and feel. Massively recommend Mike and his team for their quality, at-pace delivery and constant communication throughout. Highly enjoyed working together and thoroughly recommend. Will be back for the next venture, obviously with an equally standard brief and expecting the same Hollywood results. Down to earth service, immense results. Thanks guys, see you soon – with love from the team at Forza Consulting.
Steve Northbrooke
Director – Forza Consulting
I recently hired tinyBox to design my website, and I couldn’t be happier with the results! From the initial consultation to the final launch, they were professional, responsive, and incredibly talented. They took the time to understand my vision for my medical company and brought it to life in a way that exceeded my expectations. The design is not only visually stunning but also user-friendly and optimized for all devices. The project was completed on time and within budget, with regular updates and clear communication throughout the process. I highly recommend tinyBox for anyone looking to create a standout website. Thank you for a fantastic experience!
James Singh
Director – Mango Medical
I met Mike at a business event last week. It was a joy to meet him. He showed a genuine interest in me and my business. I happen to mention that I was having a problem with my website! Rather than immediately attempting to sell to me…He showed great care and compassion and offered to do whatever he could to help me to resolve the situation. This is exactly what he did. He gave me his time voluntarily and generously to sort out what was probably a very basic problem to him but a very complicated one to me!! He provides an incredible service to help your brand to be your power to supercharge your success. I cannot recommend him enough. After all what business owner or CEO wants to be the world’s best secret?! Call him today – you can’t afford not too!
Lizzy Bernthal
Director – Release Your Potential Coaching
book your free consultation today.
I recently went through the tinyBox Brand Dive Workshop and the experience was absolutely amazing and the value I received is immeasurable. The genuine interest in my business and experience in branding & messaging resulted in me.
